Return Policy

Return Policy for [Your E-commerce Website Name]

Effective Date: 2023-12-07

Welcome to Still Bill Production! We want you to be 100% satisfied with your art prints, and we’ve outlined our return policy to ensure a seamless shopping experience.

1. Returns and Exchanges

1.1 Eligibility: We accept returns and exchanges within [number of days, e.g., 30 days] from the date of purchase.

1.2 Conditions: To be eligible for a return or exchange, the art print must be unused, in the same condition as received, and in its original packaging.

2. How to Initiate a Return or Exchange

2.1 Contact Us: To initiate a return or exchange, please contact our customer support team at [your contact email or phone number]. Provide your order number, a detailed explanation of the reason for the return or exchange, and any relevant photos.

2.2 Return Authorization: Once your request is approved, we will provide you with a Return Authorization (RA) number and further instructions.

3. Shipping the Return

3.1 Packaging: Ensure that the art print is securely packaged to prevent damage during transit.

3.2 Shipping Costs: Customers are responsible for the return shipping costs, unless the return is due to a mistake on our part or a defective product.

4. Refunds and Exchanges

4.1 Refunds: Refunds will be processed once we receive and inspect the returned item. Please allow [number of days] for the refund to be credited to your original payment method.

4.2 Exchanges: If you are exchanging an item, we will ship the replacement once the returned item is received and inspected.

5. Damaged or Defective Items

5.1 Reporting Damage: If your art print arrives damaged or defective, please contact us within [number of days] of receiving the item. Provide photos of the damage for our records.

5.2 Replacement: We will replace the damaged or defective item at no additional cost.

6. Non-Returnable Items

Certain items are non-returnable, including personalized or custom-made art prints. If you have questions about whether your item is eligible for return, please contact us.

7. Contact Us

If you have any questions or concerns regarding our return policy, please contact us at

Shopping Basket
error: Content is protected!